Hotel Schonegg in Seefeld
A superb family run hotel offering good quality rooms and excellent meals in a friendly family environment.
Megstone House B&B in Seahouses
187 Main Street, Seahouses, Northumberland, NE68 7TU
Telephone:- 01665 722855
A small cosy B&B run by Paul and Donna who make their visitors really welcome. Ideally situated for visiting the Northumberland Coast or the Cheviot Hills
Strathassynt Guest House in Ballachulish
A really great Guest House with very well appointed rooms with en-suite facilities. The rooms have lots of storage space, tea making facilities and TV. There is a good choice of items for breakfast. The car parking is good. The location is good for Glencoe, Rannoch Moor, Fort William and many other interesting locations. Chris and Mike Richardson make visitors very welcome and have a good knowledge of the area.
Grays of Westminster (Nikon dealers)
40 Churton Street, Pimlico, London, SW1V 2LP.
Telephone:- 020-7828 4925
Highly recommended for fast, efficient and helpful service.
Definitely NOT Recommended
Anglian Home Improvements
This company supply sub standard products and are not interested in their customers once they have extracted the payment for the installation. We have had various problems with windows which they have proved incapable of rectifying. On 17 February 2008 we arrived home and could not unlock our front door (supplied by Anglian). After 20 minutes struggling we eventually got it to unlock. The door was still under warranty. I phoned Anglian and was told that although it represented a serious security threat to our property they would not do anything for a month. However if we would pay almost £200 they would send someone in a few days. We waited the month and the door was partly repaired but most of the required parts had not been supplied to the service engineer. It took until 21 September before the door was finally repaired and even then they only posted the parts out and failed to send an engineer to fit them as had been promised. In subsequent correspondence the Managing Director has endorsed the following statement as being correct. “I, the Managing Director of Anglian Home Improvements, agree that Anglian supply poor quality products and do not care about our customers once we have extracted the payment from them.”.
Zurich Insurance Company
Following very bad treatment by this company I would strongly advice everyone to avoid giving them any business. Otherwise, like me, you might find they will refuse to pay up if you have a valid claim. Our car was damaged by a Council Bin which blew into the side of the car causing £300 of damage. The Council said their insurer would pay for the repair. Zurich wrote to me telling me to get the car repaired, which I did. When I went to collect it I was told that it had not been paid for and if I wanted the car back I would have to pay. I had no choice but to pay. Zurich then kept me waiting another eight weeks before saying that they did not see why they should pay and that I should claim off my car insurance. Of course by then it was too late to claim from my insurance and in any case why should my insurance company pay for damage caused by their client.
We travelled to Crete with a group of 12 friends. When we arrived we received only one welcome pack. This meant that there was only one copy of the information for contacting a representative in an emergency. This was despite the fact that we had all paid the full price. The person designated at party leader (because they were the first name typed into the computer) was expected to act as an unpaid courier for Olympic. At the welcome meeting we had to sit through an hour of mostly unwanted information, such as where we could find a Marks & Spencers shop. The courier also made a joke of the loss of life on the Titanic, which we thought was in extremely bad taste. We were also denied access to our departure details, only the leader was allowed to have this information. I found out the departure time whilst in the bar the evening before we left. I heard this third hand through the grapevine. When I wrote to Olympic about our treatment I was told that I had no right to express my opinion and that only the group leader was allowed to correspond with them. We were disgusted with the treatment we received and would strongly advise everyone to keep well clear of Olympic Holidays.
First Choice Airways
This airline is the worst we have ever travelled with. We were bombarded by deafening, so called music. Even their safety video was so loud that it caused passengers to cover their ears. The food was disgusting, with a breakfast meal being submerged in Tomato Sauce, resulting in a high proportion of the passengers leaving the food. As far as we are concerned they are "Last Choice Airways".
This is another airline to be avoided if at all possible. We had paid for a direct flight from London Heathrow to Halifax Nova Scotia. We had checked in online and had our boarding cards. When we tried to check-in our baggage we could not and where told very abruptly that our flight was cancelled. No reason was given and we never succeeded in finding out the reason. We were told that we had to fly to Toronto (1000 miles past our destination), wait over six hours then fly back to Halifax, arriving at midnight instead of in the early afternoon. We had a car booked for the afternoon to drive to Truro for an overnight stop. Air Canada did not offer us the alternatives that are required by law and did not offer us the two phone calls required by EU regulations. It made a huge mess of our arrangements and cost me £10 to phone the car rental people in Canada on my mobile. We were told as we approached Toronto that an Air Canada representative would meet us as we left the plane and tell us what we had to do. There was no representative. In the end it was an airport security officer who helped us. We got no apology from Air Canada at the time or subsequently. I wrote to Air Canada who did not have the decency to reply and after three emails they eventually paid compensation as required by the EU regulations but did not apologise for their actions. We spoke to a large number of Canadians about our experience and they all said that it was normal treatment for the airline. In fact nearly all of them described Air Canada as "the worst airline in the world" and said they hated it.